Complaints Process

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If you want to make a complaint or have a problem understanding something we’ve done, please let us know, so we can address the problem. We’re here to make shopping simple. So if you think we’ve failed in any way, you can trust that all our people will be committed to resolving the issue.

  1. If you are not satisfied by the services you have received from Premium Deals Limited, please contact us. We undertake to investigate and solve customer concerns fairly. Call us at 0800 46 7736 to log a complaint or email us at info@premiumdeals.co.nz
  2. If you are still not satisfied by the resolution provided to you, in accordance to the provision of the Financial Service Providers (Registration & Disputes Resolution) Act 2008 we have appointed FSCL ltd as our dispute resolution professional.

Phone: 0800 347 257 Membership no: 6778

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ABOUT US

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About Premium Deals
Layby Terms & Conditions
Feedback or complaints

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CONTACT US

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1/11 Glenlyon Ave,
Tauranga – 3112
0800 46 7736
info@premiumdeals.co.nz

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